The Playa
The Playa
The architecture
The Hotel Playa Mazatlan’s low-rise colonial architecture and rustico Mexican details transport you back to the charm and luxury of old-time Mexico, with bright-colored tile, arched doorways and arcades, hidden gardens, bubbling fountains, cobblestone walkways and colorful art and sculpture.
The covered patio outside the lobby is home to a line of traditional rocking chairs from Concordia – a nearby mountain town known for its hand-made wood furniture – perfect for sitting and watching the world go by.
Our lush tropical landscaping includes a host of brilliant flowers, orange-flowering tabachin trees and colorful bougainvillea vines climbing to wrought-iron balconies, with charming fountains and ponds full of lavender and pink lotus flowers, water lilies and schools of colorful koi darting here and there.
Graced by towering palms and gentle surf, the Hotel Playa Mazatlan’s property stretches across more than a 1/6 mile of sandy beach on the Sea of Cortez, just south of the Tropic of Cancer. Spectacular sunsets are part of the daily routine, and our clusters of palm-thatched palapas lining the oceanfront offer the perfect place to sit, relax and simply enjoy.
As the very first hotel built in Mazatlan’s Gold Zone 55 years ago, the Hotel Playa Mazatlan sets the standard for excellence. Many of our guests return year after year, now bringing their own families to the resort playground where they themselves vacationed as children.
Some Amenities
With five swimming pools, a host of optional daily activities, water sports, a modern on-site fitness center and spa and excursions to a variety of nearby attractions, the Hotel Playa Mazatlan has something for everyone. Our beachfront restaurant, La Terraza, serves breakfast, lunch and dinner accompanied by the soft sounds of the gentle surf and dancing under the stars to live music every night
Located in the center of Mazatlan’s lively Zona Dorada (Golden Zone), the Hotel Playa Mazatlan is literally steps away from shopping, dining and night life galore. Centro Historico, the historic center of town, with its theater and colonial architecture, is a quick 15-minute ride along the 12-mile waterfront Malecon, or esplanade; the inter airport is just 30 minutes away.
Be sure and leave time to experience the Hotel Playa Mazatlan’s famous “Fiesta Mexicana”, our popular dinner show. For more than 40 years, audiences have enjoyed our spectacular Mexican showcase that includes colorful folklorico dancing and music, traditional Mexican cuisine, an open bar and more. Our Concierge Desk can assist you with information and reservations for this and any of our other weekly and seasonal events.
The Hotel Playa Mazatlan also has 22,000 sq. ft. of event and meeting spaces that accommodate everything from large-scale weddings and conventions to more intimate parties and business meetings.
El Venado Theatre Hall
El Venado Theatre Hall is one of the hidden gems within the Hotel, it can house up to 500 guests, with a beautiful stage for both the dancers and musicians, ambience lighting and professional sound system, highlighted by our one of a kind architecture that will transport you through a brief view of the rich history and heritage of our state. You will as well enjoy a variety of Mexican cuisine and open bar, based on the theme of the night.
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Doors open at 7:00 pm with an open-bar which is followed by an extravagant dinner featuring some of Mexico’s most representative cuisine.
The show starts after dinner and will guide you through the fascinating diversity of Mexico’s lively folk dancing, enchanting music and exciting performances.
Dining & Bars
Offering a delicious selection of fine foods, fabulous ocean views and fantastic service unparalleled in Mazatlan, the Hotel Playa Mazatlan delivers some of the best dining experiences in town.
Whether you prefer a sit down full service meal or would delight in poolside or beachside service, we have what it takes to satisfy your palette.
Oskar Sushi Roll
Capitan Jack
Casa Roberto
George Cafe
El Venado Theatre Hall
Georginis
La Playita
La Terraza
La Terraza Bar
Los Tejabanes
USG Sports Bar
LOCATIONS & DIRECTIONS
Mazatlan, Mexico lies just a few miles below the Tropic of Cancer and shares the same latitude as Honolulu, Hawaii. It is due east of the southern tip of the Baja Peninsula, about 720 miles south of the Arizona border.
SERVICES DURING YOUR STAY
All Inclusive
Our 24 hours All Inclusive Plan, will allow you to enjoy to the maximum the opportunity of being a guest her at the Playa Mazatlan, and we hope that this will allow you to create unforgettable memories.
Buffet Playa
Pamper yourself with our famous Buffet that we have at “La Terraza” Restaurant of Hotel Playa Mazatlan and enjoy a fabulous ocean views.
Day Pass
Do you want to visit one of our guests?
Don’t worry… We have prepared a specially promotion for you!
All of our guest rooms feature
- Individually Controlled Air Conditioning
- Purified Running Water
- Direct-Dial Telephone
- Satellite TV and Movies
- Balcony/Terrace
- Full-Menu Room Service
- Daily Maid Service
- Hair Dryer, Alarm Clock, Body Care Basket
Some guest rooms feature
- Flatscreen TV
- Kitchenette
- Jacuzzi
- Private swimming pool
During your stay, we also offer
- Complimentary safety deposit box
- On-site tour and travel agency
- Car rental
- Dry cleaning and laundry service
- 24-hour on-call doctor
- Complimentary on-site nurse
- Money changing
- Fitness center and spa
- Concierge services
- Business center
- Free wireless internet access
- Shopping on site
- Hair salon
- Supervised child care/activities
- Jacuzzi and swimming pools
- Free Parking
SPA & FITNESS
The Hotel Playa Mazatlán’s Fitness Center offers the most modern equipment and free weights in clean, air-conditioned comfort. Our on-site certified trainer and fitness instructor, is available to assist you or put together an exercise routine designed specifically for you. Use of the Fitness Center is included in your stay (subject to availability).
MISSION
As the pioneers to the Mazatlan tourism Family, we are at the forefront of innovation in service, providing world class service and comfort that allows us to establish a loyal and repetitive client base.
VISION
We will position ourselves as the business that creates the largest impact to the tourism industry of our port; offering the highest quality of hospitality and service in the opinion of our clients and piers, while offering stable job opportunities that allow for personal, spiritual and professional growth.
OUR VALUES
Honesty
Because the moral compass that guides our decisions is planted in truth and justice, because all of our family of employees values the importance of trust amongst each other and our guests, because we are honest in our quest towards a positive impact to our community, our city and our state.
Kindness/Love
Because kindness is the virtue that allows us to become great by being of service, because kindness has allowed for a generational bond to be established between the hotel and our loyal guest and because the love for our city is demonstrated in the branding and culture of our business.
Loyalty
Because loyalty to our brand and mission allows us to flourish and continue, because loyalty is what we strive to create in the experiences that are generated and propagated through our guests, because the loyalty of our staff has allowed us to create a unique environment.
Responsibility
Because we have the responsibility to our guest to provide a world class experience, because we have the responsibility to our city to represent our culture in a manner which is worthy of it and because we have the responsibility of providing an environment in which our employees can grow personally, spiritually and professionally.
Gratitude
Because we are grateful to Mazatlan and its citizens for offering us the opportunity to establish ourselves as a business, because we are grateful to our employees and providers whom have given their lives in service to us and because we are grateful to our guest for continuing to provide us with their support and loyalty.
Trust
Because it is paramount to establish trust in our guest if we are to create an unforgettable experience, because trust is the barometer for hope and growth and because we are socially responsible for the trust that our family of employees has placed in our brand.
Justice
Because we always make decisions based on what is just and right, because justice allows for clarity in procedure, because justice is what creates loyalty and trust amongst our piers and employees.
Commitment
Because we are committed to excellence in service, because we are committed to establishing a bond with our guests and because we are committed to our mission and because it is the commitment of our employees to our brand that allows us to establish ourselves as an Icon of tourism in our port.
Respect
Because we are humble enough to understand that respect allows for growth and understanding in industry, because we respect the needs of our city and work towards fulfilling them, because we respect the opportunities that are set before us and because we respect the value of establishing a bond with our employees, guests and fellow citizens.
SUSTAINABLE TOURISM
Nowadays the need of protection and preservation of the natural resources, the beauty of the landscapes, water quality, cultural integrity and biological diversity around us has become the basis on which will define the activities and policies of a company, in order to achieve a balanced and sustainable development economically, socially and environmentally.
This is how the Sustainable Tourism in Mexico was born than in its purest sense is an industry committed to make a low impact on the environment and local culture, while at the same time helping to generate income and employment for local people.
According to the World Tourism Organization (UNWTO), the principles that define the Sustainable Tourism are:
Natural and cultural resources are conserved for continued use in the future, at the time that they bring benefits.
Tourism development is planned and managed so that it does not cause serious environmental or socio-cultural problems.
Environmental quality is maintained and improved.
It seeks to maintain a high level of satisfaction of the visitors and the destiny retains its prestige and commercial potential.
The benefits of tourism are widely spread across the whole society.
These features make the Sustainable Tourism in Mexico a strategy tool for local economic development.
Certificate of Environmental Tourist Quality. Committed to continue being distinguished as a socially responsible company is honored to announce that the Federal Attorney for Environmental Protection (PROFEPA) has awarded the Certificate of Environmental Tourist Quality with effect until August 2016 at Hotel Playa Mazatlan who has decided to voluntarily participate in the National Environmental Audit Program to improve performance and lead a productive life in harmony with the environment and society.
AWARDS & ACCOLADES
Travellers' Choice Award 2021
Established since 2002, the Travelers' Choice Awards are the most important awards awarded by TripAdvisor® and the only ones in the tourism industry that are based on millions of opinions and comments from travelers around the world, reflecting the best of the best in terms of service, quality and customer satisfaction.
Hotel Playa Mazatlan is honored to announce that we have been awarded the Travelers' Choice 2021 award for consistently receiving excellent reviews from travelers and ranking within the 10% of the most popular hotels on TripAdvisor.
We owe this award to all of you who with your opinions push us to improve ourselves and develop new ways to offer a quality service that you deserve.
Thanks!
Best of the Best 2020
Hotel Playa Mazatlan and our team is proud to announce that once again we have been recognized as one of the top family hotels in Mexico and the world; having obtained the coveted title of “Travelers Choice/Best of the Best in Family Hotels” offered by Tripadvisor, the largest opinion generating platform offered to travelers worldwide, boasting millions of users and properties in Mexico and globally.
The Travelers Choice Award is important as it is only offered to those properties that are able to maintain a consistently high score in areas such as service, amenities and pricing as recognized by our users, and as well have defined themselves as family travelers. The Title “Best of the Best” is only offered to the top 1% of all properties globally that have obtained the Traveler’s Choice Award.
It is an honor to have the opportunity to represent the city and maintain ourselves in the preference of our loyal travelers. We are sure that with the continued efforts or our family of employees and the quality of service that recognizes our more than 65 years of experience we will continue to create unforgettable memories and bringing notoriety to our destination, team and brand!
Certificate of Excellence – Hall of Fame
Certificate of Excellence – Hall of Fame. Playa Mazatlan Beach Hotel is proud to announce we have become members of the TripAdvisor Certificate of Excellence Hall of Fame.
The Certificate of Excellence awards excellence in hospitality, it is only awarded to stablishments that constantly obtain positive ratings and comments on the TripAdvisor site among travelers.
The TripAdvisor Hall of Fame, is been created to award bussinesses that win the Certificate of Excellence 5 years in a row.
Being awarded with the Certificate of Excellence 5 consecutive years and become part of their Hall of Fame, is a true honor for the whole team at Playa Mazatlan, we thank every guest who cared to give us a comment or share a picture of their stay with us on TripAdvisor. For us at Playa Mazatlan Beach Hotel, there is no bigger satifaction than our guests´s recognition.
Eco-leader Gold Level
Eco-leader Gold Level. Playa Mazatlan Beach Hotel, is pleased to announce we have been named an Eco-leaders gold level hotel, by the TripAdvisor Eco-leaders program. This program helps travelers all arround the world to plan their trips more ecologically, poiting out hotels committed to respecting enviromental regulations.
Eco-leaders lodgings on TripAdvisor meet a series of standars developed by an environmental consulting company with the contribution of experteese partners. The more Eco-practice a hotel renders, higher their Eco-leader level will be, these levels are shown on our bussinesses profile on TripAdvisor.
Certificate of Environmental Tourist Quality
Committed to continue being distinguished as a socially responsible company is honored to announce that the Federal Attorney for Environmental Protection (PROFEPA) has awarded the Certificate of Environmental Tourist Quality with effect until August 2016 at Hotel Playa Mazatlan who has decided to voluntarily participate in the National Environmental Audit Program to improve performance and lead a productive life in harmony with the environment and society.
Award Guest Satisfaction 2014
Your guests have given you a high rating based on the results put forth by your staff, for the work realized in the field of service this year. For this reason you shall be awarded the “Highest guest satisfaction in the destination award, 2014″, awarded by Booking.com and its clients.
TripAdvisor Certificate of Excellence
Playa Mazatlan Beach Hotel has received a TripAdvisor Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.
Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Playa Mazatlan Beach Hotel and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.
Travelers Choice Award – 2013
The Playa Mazatlan Beach Hotel has received the 2013 award as the best hotel for traveling families in Mazatlan, and number nine in the country.
OUR HISTORY
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For any other questions, please call us on:
Tel: +52 (669) 989 0555
Fax +52 (669) 914 0366, 916 5125
Toll Free
From Mexico: 800 716 9567
From USA: 1 800 762 5816
From Canada: 1 866 547 5447
WhatsApp: +52 (669) 158 0328
