Safety and Hygiene Protocols against COVID-19

May 29, 2020 | Mazatlan News, The New Normal COVID-19

May 29th, 2020

With the firm conviction of ensuring the health and wellbeing of you and your family during your vacation, the Hotel Playa Mazatlan would like to guarantee your safety and health during your holiday. For this reason the hotel has re-enforced and implemented de security and hygiene protocols based on the current coronavirus (COVID-19), in all of our areas of service in the hopes of ensuring your safety during these uncertain times, by completing the process of sanitization of all of our areas, following strict hygiene controls, and repeating these constantly in the hopes of ensuring your tranquility and that you are able to enjoy the destination, we are also certifying the destination and hotel under the PREVERISK guidelines, so that your holidays may be safe and unforgettable.

Our story began 65 years ago, and we have been able to maintain the test of time in the preference of our loyal clients, which ensures that we are the hotel with the most tradition in quality and service in the destination; we invite you to again come and visit the Hotel Playa Mazatlan.

Our #WEWANTYOUHEALTHYANDSAFE program will maintain the following hygiene procedures in order to transform into an even better hotel:

• We will ensure the safe distancing parameters established by the oficial guidelines of the certification of 1.80-2.00 mts (5.5-6.0 feet) in all of our public areas and areas of service and consumption.
• All of our staff will have access to the equipment necessary for them to labor safely, such as face masks, gloves, antibacterial gel and acrylic face covers as needed, in the hopes of preventing direct contact with any guests.
• All of our employees will receive the protocols and security traning for this COVID-19.
• All suitcases and/or luggage will be disinfected at the point of arrival by our certified staff, whom will as well take tempreature readings to all new guests on property, to ensure health guidelines, as wel as spordicall on property throughout your stay.
• Check-in and check-out will be completed by only one person drom the reservations department, when placing a bracelet, this will be done in an individual manner in the lobby or reception area, ensuring the COVID-19 health certification guidelines.
• Antibacterial dispensers will be placed in strategic locations throughout the property to facilitate proper and consistent usage.
• In public areas, you will find information about the restrictions and limited access of each individual area, as well in the hopes of ensuring the guidelines established by the certification.
• In the areas of service such as restaurants, minimum safe distancing procedures area ensured by the space between each table and number of people sitting at each table, as well as by the use of the proper gear by the staff providing the service.
• Each room will boast a “sealed guarantee” so that you may feel secure that you are receiving a completely clean and disinfected room. We will follow the guidelines and procedures established by PREVERISK to ensure your health and wellbeing in the room, and that all bacteria and virus have been cleansed from the room.

Other areas of the hotel will become available as the health authorities and federal government begin allotting the opportunity to make them available to you, such as events, shows, private meals and parties.

In the case of the spa and gym, we will ensure the proper usage of prior reservations, as well as sporadic cleaning every 20 minutes of the equipment and a complete cleaning after every use.

The commitment with our guests, buyers, wholesalers, employees and general public of maintaining their loyalty, health and safety is paramount to the hotel, we hope these procedures to allow you not to worry about anything, but enjoying your vacation during your stay, we will take care of the rest! Welcome to the Hotel Playa Mazatlan…

SINCERELY,

HOTEL PLAYA MAZATLAN