From the Concierge

Chief Concierge

Chief Concierge

The Hotel Playa Mazatlan’s guest activities program consists of arts and crafts, games, fitness, open-air movie projections and a whole list of local tours and excursions. In addition, we host monthly and seasonal events and theme parties such as the Mexican Independence Day celebration and the New Year’s Eve dinner dance. All activities are coordinated and arranged through the Hotel Playa Mazatlan’s concierge desk.

From the Concierge

It is my pleasure to welcome you to the Hotel Playa Mazatlan!

Since 1955, the Hotel Playa has been providing legendary hospitality based on rich Mexican traditions to countless visitors from around the world. Our professional and friendly staff is committed to ensuring that your time with us is both enjoyable and comfortable.

Should you have any questions regarding our hotel services, local activities, tours, special request, or arrangement that you would like to take care of before your arrival please contact us, I will be more than happy to help you plan your vacation ahead of time to make the most of it.

I look forward to meeting you soon.

Contact the concierge to arrange any special items you would like to have waiting in your room upon arrival or during your stay. Some of our most popular requests include a heart of rose petals on the bed, chilled champagne and glasses, candles, fruit, and chocolates, but is limited only by your imagination. Elizabeth will work hard to make your stay at Hotel Playa Mazatlan a memorable one.

Here is a sampling of the exciting activities you can arrange through our Concierge:

City Tour

An excellent introduction to Mexican life, culture, history and the enchanting city of Mazatlan. Highlights include: cliff divers, old Mazatlan, the Cathedral and market place. An excellent way to find your bearings.

Daily. Approx 3 hours

Deer Island Kayak tour

A natural protected area. Motor boat out to the largest of Mazatlan´s beautiful coastal island and join a guided 45 min. kayak trip along the protected shoreline observing awesome rock formations. Snorkel in the best locations (conditions vary). Includes professional staff, dry bags, beverages, fruit and sandwich.

Tuesday, Wednesday, Friday and Saturday. Approx 5 hours


Step back in time and visit quaint pictures villages. Walk through the ancient streets of Copala, a 16th century gold-mining town. Experience Concordia, famous for its hand carved furniture. A day filled with history and tradition. Lunch and drinks included.

Daily. Approx 6 hours

Tequila Tour

Visit and old blue agave distillery and see the process to make tequila. At La Noria see the locals making leather saddles, sandals, belts and pottery. Lunch not included.

Daily. Approx 6 hours

Deep Sea Fishing

Marlin, swordfish, sailfish, dorado, tuna and wahoo are just a sample of what you can discover off the beautiful coast of Mazatlan. Test out your skill and see what you can catch. License not included.

Daily. Approx 8 hours

Jungle Tour

Navigate through the mangrove waterways and wildlife refuge. See the beautiful blue, gray and white herons. Look for the iguanas lying in the trees. Pass by the biggest shrimp fleet Mexico. Go sea shell hunting along the beach. Includes open Bar and lunch.

Tuesday, Thursdays and Saturdays. Approx 6 hours


Chief Concierge

Elizabeth Regalado
Av. Playa Gaviotas 202, Apdo. Postal 207
Zona Dorada. Mazatlan, Sinaloa, Mexico 82110
Tel: +52 (669) 989 0555 ext. 34
Direct Line: +52 (669) 913 5320

Toll Free
From Mexico: 01 800 716 9567
From USA: 1 800 762 5816
From Canada: 1 866 547 5447

Send your request to our Concierge using the form below.