Is ATM machine availabe near to the Hotel?

Yes and there are few pointers to keep in mind when it comes to using an ATM machine in Mexico:

1. Stick card into the slot on the machine as indicated.
2. Press Enter/OK (there will be a sign talking about the importance of not sharing your PIN number).
3. Enter your PIN number and press OK/Enter on the screen of the machine.
4. Enter the amount of money you wish to withdraw (most machines only allow up to $4,000.00 - remember that this is pesos and your account will reflect the withdrawal in its currency equivalent).
5. Say OK to the charge fee (it should be the equivalent of $2.00 - $5.00 US dollars pending on your bank).
6. Say "NO" to the donation question unless you wish to donate.
7. It will ask you if you want a printed receipt (Yes/No).
8. Retrieve your cash from the receptacle.
9. Keep your eye on the slot for your card, it will reject it without warning and you only have a certain amount of time before it sucks it back in.
10. In the case that you lose the debit card in the machine, immediately take note of the location of the machine, bank it comes from; write down the phone numbers that appear on the top of the machine for.

Contact and request assistance at the front desk!