Cancellation Policy

When making your reservation online, we encourage you to keep in mind our cancellation policies.

 

Cancelations

For cancelations made within the last 2 days, a one night room charge plus tax will be charged to your credit card. To avoid this charge, you must cancel your reservation at least 2 days prior to arrival.

No shows

For "No Shows", a one night room charge plus tax will be charged to your credit card.

Late Arrival

Your room will be guaranteed. However, if you know if advance that your arrival time will be after 8 PM, please contact our Reservations Department and advise them of your planned arrival time.

If you are unable to make our scheduled arrival date, or you would like to change your reservation, please Toll free from USA: 01 800 762 5816 or Canada: 1 866 547 5447 or email us.

For any communications with our staff, please have your Reservation Code and your arrival date available.

Webmaster

MIT - Rocío de Lluvia Orozco García

Av. Playa Gaviotas 202, Apdo. Postal 207
Zona Dorada. Mazatlán, Sinaloa, México 82110
Tel: +52 (669) 989 0555 ext. 0160
Fax: +52 (669) 914 0366, 916 5125 

Toll Free
From Mexico: 01 800 716 9567
From USA: 1 800 762 5816
From Canada: 1 866 547 5447

Información